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Founded in 2016 under the name “Billing Better,” their journey began with a clear and simple mission: to simplify the way in which people who live in the same household share their bills. This focused approach proved to be very effective and within a short time they were able to handle the bill payments of thousands of customers in the UK.
Today, as they enter the future, they are glad to present the new image of the company – Homebox. This is a change of name that goes beyond the mere change in name as it represents a change in mission to help customers lead better lives by providing better solutions in bill management. Homebox is a living proof of their evolution and their dedication in providing solutions to simplify the management of the home for all.
The Core Principles That Drive Them
At Homebox, company values are the core of the enterprise and its activities. Their strategic objectives are to use the best technology, always be customer-centric, operate efficiently, and embrace passion. These core principles remain the foundation of their ongoing endeavours to improve and deliver superior services to their customers.
Technology-First
They are in the vanguard of coming up with new and innovative solutions to the management of bills. This commitment to innovation guarantees that they offer their customer’s simple and efficient ways of managing their bills.
Customer-Centric
All their products are made with the consumers in mind. They are committed to delivering services that would solve the problems of home movers and letting agents regarding their business, and their services are designed to suit them.
Move Fast
The key values of their company are speed and efficiency of work. They value fast and efficient service with no delays, no system downtimes, and no slow running systems. Their target is to maintain their customers ahead; making sure they have a faster and more responsive interface.
Passion
As for them, they are sure that passion is the key to success. They seek people who are interested in the job they offer because they believe that interest leads to innovation, perseverance, and the means to solve all problems. People are at the heart of Homebox and it’s their people that drive their future success and improvement.
Master Your Utilities with Confidence
At Homebox, letting agents are provided with full control of utility management and a range of services to optimise your business. Those streamlined services include the following:
Comprehensive Utility Management
Obtain all the details of any utility suppliers connected to any property. Suppliers can be easily seen and controlled on their platform so that you are always updated and in charge. Some of the features that make utilities easier to handle include; the direct transmission of meter readings to suppliers and automatic notification of home moves.
Accurate Billing Solutions
In this regard, they engage utility suppliers in order to ensure that the bills that are issued to you are correct. It is this concern with accuracy that has seen them provide smart meters where necessary to enable you monitor your utility usage as desired. If there are any inconsistencies, they take immediate action to rectify them and to ensure that you are free to spend your time on the things that are important to you.
Seamless Onboarding for Tenants
In their broad service offering, they immediately reach out to your tenants every time a new tenancy is created. They also keep them informed through timely text messages and emails of all the information they require up to the time they move. This effective interaction makes it possible for tenants to be ready and informed hence making a transition into their new home easy.
Automate Your Property Management with Homebox
At Homebox, they give you the means to drive your properties and make property management as easy as possible. Their resident billing service removes the stress of metered services such as electricity, water, heating and more by taking care of all of it. They make sure your bills are properly computed and collected from your residents so that you can attend to other matters that pertain to your enterprise. Also, their service is flexible and you can easily adjust the billing package to the individual requirements of each property.
Their system is unique in that it will keep you informed and in control. Occupancy updates means that any change in occupancy automatically alerts electricity, heat, water and council tax suppliers. This helps to make certain that your properties are always current and accurate, and that there are no mistakes that can cause problems when transferring files between the two of you.
When coordinated, these services help to reduce the overwhelming process of handling numerous properties, enhance your productivity and guarantee that your utility management is as effective as it can be.
Take Renting to New Heights
Here at Homebox, they do not think that renting should be a cause of stress or a chore for either the tenant or the letting agent. The services they offer are all comprehensive to provide an easy process of property management, improved tenant satisfaction and better business operations. In essence, it means that with Homebox you can make renting even better and more convenient than it has ever been before.
Hassle-Free Bills Included Packages
If you want to offer your tenants an opportunity to have everything included in the price of their rent, their “Bills Included” service is just what you need. Homebox has a unique best price guarantee that will allow your tenants to get the cheapest rates with bills included services such as electricity, water and heating. When you combine rent with other bills, you can create a convenient, easy to manage package that will be attractive to your tenants, while at the same time increasing the appeal of your properties.
Referral Program for Added Income
For letting agents who do not wish to include bills in the rent but would like to provide some additional services to the tenants, their “Refer & Earn” program is perfect. You can earn commission for every successful referral of the bills setup service that Homebox offers to your tenants. It enables you to offer a good service to your tenants and at the same time increase your agency’s revenues without having to deal with the billing process yourself.
Integrated Rent and Bills Collection
Another advantage of their platform is the convenience of the solution for the payment of rent and bills. The “Rent & Bills Collection” service of Homebox enables all the payments to be made in one convenient package. It guarantees that 100% of the rent collected is forwarded to your letting agent and also deals with the collection of utility bills. This integrated approach makes it easy for you and your tenants in the financial aspect, minimizing on paperwork and delays in payment.
Discover the Homebox Advantage
Selecting Homebox is not only about optimising your utility management but also about improving your life with valuable bonuses and saving money. Their partner Homebox will help you to save more than £1,000 per year on groceries, shopping, eating out, and electronics. They aim to provide not only great convenience but also real cost savings that can be felt immediately and are not negligible.
Apart from saving money, Homebox assists you to improve your financial status in the future. They take responsibility for tracking your credit score thus making it easy for you to enhance the score gradually. Smart. Pay checks that you pay your bills on time and in one, single, and fixed monthly installment. This not only enables one to manage his/her finances well but also have a sense of comfort knowing that one knows how much he/she owes every month without having to guess. In essence, using Homebox, you will be able to manage your household expenses in the easiest and most rewarding way possible.
FAQs
Homebox has been developed to meet the needs of different tenants, including students sharing, professionals, couples or single persons. Their service is designed to offer you the best way to handle your bills and make the payments thus making it easier for you. A frequently asked question is whether their service is appropriate for students and working people who rent apartments, and the answer is yes. They cater for all forms of living arrangements and thus bill management is not a problem for anyone.
Concerning the energy payments, most customers wonder whether these payments are constant all through the tenancy period. It is important to note that the unit rate and the standing charge for energy are fixed for a year, that is, 12 months. However, the monthly instalments may vary depending on the energy consumption during a particular month of the year. Homebox computes your energy bill by approximating the yearly energy use of your home and then spreading it out over twelve months thus giving you a standard bill. For your information, it is a common practice to have energy consumption differences between the seasons, but their flat-rate system balances the difference for the whole year.
For those who may be worried about the internet installation, they ensure that the installation is done within the 10 working days subject to the availability of the engineers. After creating an account, you will get periodic alerts such as the broadband installation date. Also, if you want to change your payment date, this is possible through their customer service but it is important to note that changing the date affects all the bill payers in that home. It takes up to 10 working days to respond to uploaded bills; if you do not receive a response, you are welcome to schedule a call or put in a query to get the service going.
Welcome to a New Age with Homebox
Homebox is not just a service provider, but a key enabler of change in the new age living. Originally derived from Billing Better, Homebox has grown to a system that addresses all the issues related to bill payments and property management. As a company that aims at using the latest technology and being customer-oriented, Homebox provides a range of services that can meet the needs of students and working people.
From simple bills-inclusive offers and intelligent payment systems to flexible billing options and efficient property management, Homebox makes you always a master of the situation, whether you are a tenant or a letting agency. That is why their perks are aligned to their commitment to adding value to your financial wellbeing and the solid frameworks they have established for your benefit. When you decide to work with Homebox, you are moving to a new level of comfort, effectiveness and worry-free way of handling your home utilities.