100% sustainable boxes

Every one of their products is completely reboxed in their very own eco-friendly packaging.

Charging Cable

Every one of their products comes standard with a free and optional USB 2.0 lightning cable for charging. If you do not require one, you can decline the offer in order to reduce waste.

Microfibre cloth

In addition to the items listed above, you will also receive some reboxed goods such as stickers, a brochure on sustainable living, and other items.

TechCheck® Warranty

Your first six months will begin on the day that you submit your order; therefore, you will be covered immediately. In order to claim the remaining 10 months of coverage, you will need to register the details of your device.

Lebara Guarantee

How it works
Your first step is to ship them your gadget. One of their resident tech gurus will have a look at it and provide a proper diagnosis. Lebara will repair it and return it to you in full working condition if the issue is covered by the warranty. Alternatively, if the problem cannot be fixed, a new one will be shipped to you. Within two to three business days of their  receiving your phone, they will either repair it or send you a new one through courier.

The good, the bad and the faulty
Of course unexpected things will arise. However, Lebara cannot guarantee protection against all risks. Your phone’s warranty will not protect you if you break it by opening it, dropping it, or spilling something on it. They can’t be held liable if anything gets broken on the way here because of poor packaging on your part. The warranty also does not apply if the device stops functioning properly after you unlock it.

What’s not covered?

Lebara all love the peace of mind that comes with having their phones back up and running at full capacity. Whether it’s a cracked screen or a software glitch, there’s nothing that can’t be fixed. However, it’s important to understand what’s not covered when it comes to device repairs. If you’ve unlocked your phone, suffered liquid damage or have seen any discoloration, these issues may not be covered. Additionally, any third-party apps or hardware may cause issues that could result in a costly repair bill. At Reboxed, they’re here to help with any technical issues you may have. Just send them an email at [email protected], and they’ll get you back to talking, texting and scrolling in no time.

Better for your pocket, better for our planet.

Making environmentally-friendly choices has become more and more important in recent years. Not only is it good for the planet, but it can also be good for your wallet. That’s where they come in. They’re on a mission to be a carbon neutral business by 2022, and they’ve come up with a five-point plan to make it happen: measure, reduce, reuse, recycle, offset. For every phone they buy or sell, they offset its lifetime carbon emissions by planting five trees and investing in climate projects. Lebara know they can’t solve the problem overnight, but they’re committed to doing their part to make a difference. So not only can you feel good about helping the environment, but you can also save money by choosing their eco-friendly options. It’s a win-win situation.